Listening – A Part of Effective Communications

By . January 7, 2017Tips & Advice

Communicating effectively involves not only speaking well, but listening well, too. Active-listening tools, such as those in the following list, help you hold up your end of a successful conversation or

  • Concentrate on what the speaker has to say
  • Listen for content and emotion to understand the entire message
  • Maintain steady eye contact so speakers know your attention is with them
  • Reflect back with verbal feedback to confirm your understanding of the message
  • Stay patient when people talk to you
  • Keep your tone sincere and nonjudgmental when you listen
  • When you give feedback to check understanding, do so in one sentence
  • Tune into how the message is being said, not just what the words are
  • Acknowledge feelings that are important to the message you’re hearing
  • Make your goal in conversations to show understanding of what the speaker truly means

Taken from: “Communicating Effectively for Dummies
Cheat Sheet”

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