Safety Alert

In last month’s newsletter, there was a brief message about a gas leak at a home on Pavillion. In the last few weeks there has been another serious leak. This one occurred in the main gas line under the street at Pavillion. This is cause for great concern in our neighborhood. The lines were installed when the development was new in the 1980’s. That’s more than 35 years ago, and we are now confronted with aging pipelines. It is very important that you be aware of the signs of leaks and take action immediately if you suspect a leak. Following are some safety tips on detecting natural gas leaks.

Signs of Natural Gas Leak

  • “Rotten egg” smell
  • Dead or discolored vegetation in an otherwise green area
  • Dirt or dust blowing from a hole in the ground
  • Bubbling in wet or flooded areas
  • Blowing or hissing sound
  • Flames, if a leak has ignited

Gas in transmission pipelines does not have odorant added, so signs of a pipeline leak may include all of the above except the rotten egg odor.

If you suspect a natural gas leak:

  • Call Atmos Energy from a safe distance at our toll-free emergency number: 866-EC-ATMOS (1-866-322-8667) or call 9-1-1.
  • Leave the area immediately and go to a safe location
  • Do not try to locate the source of the leak
  • Do not do anything that could cause a spark and ignite the gas:
    • Do not use electrical devices, such as light switches, telephones, or garage door openers
    • Do not use an open flame, matches or lighters
    • Do not start vehicles parked in the area
  • Do not try to shut off any natural gas valves
  • We will respond promptly at no charge, 24 hours a day, 7 days a week

Do not re-enter the building or return to the area until an Atmos employee says it is safe to return.

Published on February 7, 2016

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